Who We Are
At Coutts Events, we are committed to maintaining the trust and confidence of our visitors to our website and handling booked clients. In particular, we want you to know that Coutts Events is not in the business of selling, renting or trading email lists with
other companies and businesses for marketing purposes and so list detailed information below on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
Grab a cuppa and read on.
What Data will I be collecting and why?
I need to know your names, email addresses, home address and telephone numbers in order to process your enquiry and booking. Throughout our planning I will need to have access to this data in order to send appropriate information with regards to your event such as booking forms, invoices etc. This data is and will be used for legitimate interest only. I may also collect details on your venue along with any wedding planners you may have, this is to ensure the smooth running of your special day.
The details I may ask for are:
Venue details if known
Event date if known
I may also post photos from your wedding in a variety of places, listed below. This is done via legitimate interest.
Should any member of your wedding party not wish to be included in this, please let me know by email. In addition to this, I also provide you with the ability to opt out of posting photographs from your wedding in the various places.
On my website
In wedding blogs and other websites
On social media
Why I need your personal Details
We need your names in order to talk to you via your enquiry and event planning once booked.
We need your email address to send you information with regards to your enquiry and event planning and to communicate when speaking on the phone is not available.
We may need to talk via phone with regards to your enquiry and event planning once booked, your number is required in order
to do this.
In order for me to send you your contract I need to know your address, I will not send you anything that is not related to your
event once booked.
External data processors
In addition to my own data, I also use a variety of data processors. They are listed below.
Dropbox is a service to provide online hosting of data. I store your wedding photos on Dropbox. They self -
certify as being compliant with Privacy Shield, so are compliant with GDPR.
Google Analytics is a service which provides information about how visitors use a website. I use the information that I gain to provide you with a more effective website. Google is fully GDPR compliant. I have nominated a 38 month period for retaining personal information for legitimate interest.
WIX visitor tracker
Wix is the platform in which Coutts Events website is made and this site uses visitor analytics but only IP addresses are taken just in the way Google analytics does.
What I intend to do with your information
We may use your name, email address and phone number to contact you with regards to your event and throughout the planning stages and then held securely for up to 7 years post event.
We may share personal information with wedding planners so we can plan your day accordingly as and when needed. You will
be made aware as and when I get in contact with these suppliers and any details exchanged will be encrypt.
In order for Coutts Events to continue, marketing is required. We may use some images of your day for marketing purposes. This will be done via the following ways:
All Social media platforms
Online wedding directories
Online wedding blogs of real wedding coverage
Where is your information kept?
Here at Coutts Events your information is kept securely behind password protected software and hard copies of documents
such as signed contracts are behind locked doors.
Access to Personal Information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer, Joanne Coutts at